Comments on: Giving Good Customer Service on the Internet http://startupprincess.com/giving-good-customer-service-on-the-internet/ Mon, 21 May 2012 08:24:09 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: 101 Things Women Entrepreneurs Wish For at StartUpPrincess.com http://startupprincess.com/giving-good-customer-service-on-the-internet/comment-page-1/#comment-1921 101 Things Women Entrepreneurs Wish For at StartUpPrincess.com Tue, 10 Jul 2007 05:42:14 +0000 http://startupprincess.com/wordpress/giving-good-customer-service-on-the-internet/#comment-1921 [...] Great Customer Service [...] [...] Great Customer Service [...]

]]> By: Lisa http://startupprincess.com/giving-good-customer-service-on-the-internet/comment-page-1/#comment-1022 Lisa Wed, 02 May 2007 18:11:50 +0000 http://startupprincess.com/wordpress/giving-good-customer-service-on-the-internet/#comment-1022 Erika, Great article. Thank you for your insight. I am more than bewildered when entities don't read my entire email. I try to make them to the point. If there are three questions in my email, only one gets answered. Hmmph! Also, thank you for the suggestion for the Pocomail. Erika,
Great article. Thank you for your insight. I am more than bewildered when entities don’t read my entire email. I try to make them to the point. If there are three questions in my email, only one gets answered. Hmmph!
Also, thank you for the suggestion for the Pocomail.

]]> By: startupprincess http://startupprincess.com/giving-good-customer-service-on-the-internet/comment-page-1/#comment-1014 startupprincess Wed, 02 May 2007 03:03:22 +0000 http://startupprincess.com/wordpress/giving-good-customer-service-on-the-internet/#comment-1014 I also want to get the "email shortcuts" for mine...anything to be more effective. This was a great post, Erika. I also want to get the “email shortcuts” for mine…anything to be more effective. This was a great post, Erika.

]]> By: Jamie Bird http://startupprincess.com/giving-good-customer-service-on-the-internet/comment-page-1/#comment-1011 Jamie Bird Tue, 01 May 2007 19:26:20 +0000 http://startupprincess.com/wordpress/giving-good-customer-service-on-the-internet/#comment-1011 Your e-mail shortcut ideas are great! I am going to have to check into that. I often say that e-mail is my best friend and worst enemy all at the same time--it is incredibly time consuming! I feel that many companies I personally deal with have a hard time with the last tip. Very few admit mistakes. It makes me want to work with a company more if they actually take the blame instead of shifting it on someone else. Thanks for the great insight! Your e-mail shortcut ideas are great! I am going to have to check into that. I often say that e-mail is my best friend and worst enemy all at the same time–it is incredibly time consuming!

I feel that many companies I personally deal with have a hard time with the last tip. Very few admit mistakes. It makes me want to work with a company more if they actually take the blame instead of shifting it on someone else. Thanks for the great insight!

]]> By: Heather Ledeboer http://startupprincess.com/giving-good-customer-service-on-the-internet/comment-page-1/#comment-1003 Heather Ledeboer Tue, 01 May 2007 06:22:59 +0000 http://startupprincess.com/wordpress/giving-good-customer-service-on-the-internet/#comment-1003 Erika, thanks for your great insight and tips. I feel very strongly about offering great customer service and am happy to hear your input on the subject. Erika,
thanks for your great insight and tips. I feel very strongly about offering great customer service and am happy to hear your input on the subject.

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